What should I do if I cannot sign in?
Determine whether you need to verify your email, confirm a device or reset your password.
Guide based on the current Rank beta
Rank displays a different message depending on the cause of the access issue.
How to do it
- 1Confirm that you are using the same method you used to register.
- 2If your email is not verified, open the Rank message or request another one.
- 3If a new device appears, enter the verification code you received.
- 4If you forgot your password, use the reset option.
- 5If the issue continues, contact support with the text of the message.
Keep in mind
- Never share your password or verification codes with support.
- During the private beta, an account without an active invitation may not complete registration.
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