What should I do if Rank asks me to reconnect my bank?
Renew authorization when a connection needs attention or has stopped updating.
Guide based on the current Rank beta
Rank shows Reconnect when an institution needs you to authorize access again. This may happen after a password change or a request from your bank.
How to do it
- 1Open Accounts and locate the account with the alert.
- 2Select Reconnect.
- 3Complete your institution's steps.
- 4Return to Rank and review the connection status and latest sync.
Keep in mind
- Make sure you select the same institution as the original account.
- If the attempt fails, wait a few minutes and try again before creating a duplicate account.
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